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Service & Repairs
Cleanmachines warrants that it will, at its option & in conjunction with Karcher, replace or repair products supplied by them in which under proper use defects appear.
This is subject to the claim being made in writing to Cleanmachines within 12 months after dispatch or collection, providing that the products or parts to which the claim relates are returned to Cleanmachines within that period suitably packaged and carriage paid with all associated parts, accessories and literature and, where relevant, in accordance with any particular instructions which Cleanmachines may have notified to the Customer at the date of sale.
Products returned under warranty must be accompanied by a proof of purchase such as a sales invoice in respect of the products and details of the nature of any claimed defect. Cleanmachines shall not be held responsible for any costs incurred in fitting or refitting any products claimed under its warranty.